CUB: Cell Phone Customers Pay $331 Too Much a Year On Average
A state-sponsored advocacy group for utility customers in Illinois says cell phone customers generally pay much more than they should.
The Citizens Utility Board has analyzed hundreds of wireless telephone bills as part of a free online program it offers. CUB director David Kolata says those bills offered valuable information on billing practices.
"You upload an online version of your cell phone bill and it automatically recommends the best plan for you," Kolata said. "Since it was introduced last year, about 7,000 people have used it, and the average savings is about 330 dollars a year."
Kolata says more than half of all minutes that people purchase each month go to waste, as well as a large number of unused text messages. He also says about half of all bills carry unnecessary extras, like insurance that doesn't cover much. The online program will compare your plan to other offers by your cellphone provider and its competitors.
You can find the service at www.cubcellphonesaver.org.