Unmet Needs: Look onscreen, the doctor will see you now

April 11, 2014

Harry Wolin manages Mason District Hospital in Havana, Illinois, one of many clinics in Illinois that provide care to medically underserved areas. The hospital has been treating patients via telepsychiatry, when a patient meets with a doctor via a computer screen, for about four years now. Wolin says they started offering appointments that way after the county mental health center shut down due to lack of funding.

“If we wouldn’t have started offering this service, many of our patients would have had to travel an hour or more to see somebody,” he explains.

In an evolving health care system where cost control and efficiency are key, some are looking to telepsychiatry as a solution; some are more skeptical. Could the technology a way to offer more patients quicker access to a doctor? Is that really the best solution?