Illinois Opens Insurance Records To Public
Illinois for the first time is making public the official forms filed by insurance companies when they set the rates they'll charge consumers.
Consumer advocates say it's an important first step toward more transparency in the rate-setting process for health insurance and other types of insurance. But they caution that the website is difficult to navigate and the information is so technical that it will be difficult for consumers to use.
Health policy analyst Dena Mendelsohn of Consumers Union says Oregon has made the information easy for consumers to use and understand.
Illinois Department of Insurance spokeswoman Kimberly Parker says the department has set up a help line for consumers who need it.