Protecting your data and privacy: Safe computing and the Internet

                                    
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Transcript for file: focus140303a.mp3

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listen to there is a new store

new story everyday about a computer security breach this winter millions of Americans have their credit

credit card information stolen target security system with hat similar security

3 bridges have occurred at Dhoby Evernote in JCPenney among other places in just a few weeks

the weeks ago Indiana University LSAT 146000 student status

00:00:30

Social Security numbers have been exposed InFocus will talk about computer security

security compromises in how they happen I guess I’ll be Taylor Judd IT infrastructure manager

manager for the culture media and loyalty NCSU Factory outreach specialist

what’s for the University of Illinois campus on tcqki Department will cover what you need to know to protect

protect your data and privacy Antica questions on the year Jack Ryan show

show Dayton for focus right after the NPR news

Vocus good morning I’m Jack Brighton sitting in Virgina does glad you listen today

00:01:05

most of the Seas computers without thinking too much about securing the truth is there many bad actors out

they’re trying to get your credit card or social security number where to plant software

where on your computer and make a part of the massive Sokol botnet which in flood the internet with spam

spam messages were launched have another computer’s and servers hackers Weasley

millions of credit card numbers from the Target Corporation you probably right about that you made of

actually have your number stolen not long before that there was a major security breach at the Adobe

Adobe software company where usernames and passwords with stolen for millions of accounts

00:01:40

rihanna is great for all kinds of things including hacking into your computer

what are basic things you can do to protect your computer and Desi card your personal information

during this era focused will talk about the most important things you need to know about securing

securing your computer and your data are guests are to information technology professionals

who deal with computer security everyday Taylor judges The IT infrastructure

structure manager for the University of Illinois call Jimmy and WILL yes

the works with us and Cynthia Zachary is not respect for the University of Illinois

00:02:15

Illinois campus information technology and educational services around these parts as

sites will talk with him about some of the recent events pertaining to computer security

what lessons we can all draw from them and fourth wall to take your questions

oceans on the air and online all you have to do as we talk with a gas is pick up the phone

the phone you can call in to the show at 21 7244 not

3339 455 miles Killa play slender you call that too but

what to get on the show 21733 39455 or by shemale

00:02:50

you can send a note at will dash talk at Illinois .edu

where you can to is a question on Twitter at focus 580 so feel free

free to join us you good morning jacket- morning thanks for being here

I want to start with something in the news that’s coming up at the beginning of April

April and that is the Windows XP retirement Windows XP operating

operating system used on Windows computers and it will be retarded

people 940 regions what we call end of life Taylor could you start at bike

00:03:25

bike talking about what that mean yes so up Microsoft has an ounce of mini mini

many moons ago that they are going to stop supporting Windows XP and that’s on PC

but I also with the intel on Mac now its on a lot of Apple computers actually as well

as well on my Nexus staring at a Microsoft cons of support for Windows XP

ESPN’s in 35 days 12 hours 15 minutes and 50 321 second

seconds yeah they are a very aggressive in in marketing in NFL

11 reasons why we want to have the show today is 2 out what are listeners know that

00:04:00

fat mom basically with Microsoft asain is this a West that has been around for something

13 years on is there not going to be passionate any more than

not going to be offering support for anymore and that puts users at risk absolutely

Rihanna Factor Microsoft headache of an article that said there at the meeting

comedian that 66 percent could be the increase in compromised machines with

Windows XP after the end of life there not going to release the update

security patches hackers are there turnaround release tease

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viruses things targeting XP machines and display

liberation of compromise the scenes XP Microsoft release releases updates

dates on the second Tuesday of every month that’s a some of us in the industry call eyepatch 2

Tuesday so we’re on always preparing for updates to make sure computers get updates

on that month or on that day to make sure there secure because it’s jokingly referred to

referred to as exploit Wednesday as the next air coming out because that’s how long

how long it takes for hackers and bad actors to figure out on how to exploit

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compromises so if Microsoft is only patching windows 7

send this stuff on Windows 8 when is a patch for one of those on systems

Systems you can often reverse engineer that patron find exploits using it for

older versions of Windows XP psoas there hoping new mercies

Systems actually increases the risk of older systems and that’s why

why does a bus in the industry are so worried about this I know ascites and Cynthia

Cynthia on the the security on campus is doing a lot of work right now trying to you

00:05:45

manager on campus absolutely men one of the things about that

that were concerned about is with XP babies hackers

where’s the suspicion and I think there’s more than that they are sitting on Boulder bilities

because they know why waste it right now if I wait a month or two I can really say

Lisa and no it’s going to work and more and more as you there was a time when people

people were using their computers for word processing and you have to machine okay with something

Value there but with the mind of people who are shopping online banking online olives

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all of this there is value in your computer you can say I’m not anybody

important but think about all the things you do on your computer is there is value to your

your machine Bean hat right okay well water I want to ask a couple

couple of details and were using Sumter millimeter people understand please

Apple OS what is an OS operating system

what you know what what is it talking about here so in operating system is basically the software that

runs your computer on when you first turn it on you boot and there’s a special commands

00:06:55

actually have to be processed but then it was just your OS and that’s windows

that’s Apple OSX that is in the other Browns win it

Winx and other forms of OS is that basically the corner of your computer and that’s

that’s what we’re talking about with Windows XP it is the software that runs your computer this is not something

something that you can kind of ice weigh off to the side and still run your browser’s or

Thor run over applications it’s really the foundation and build up if your computer so if it

so if its connected online it is explainable ok

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what I was going to ask about exploit what is the best you have Windows XP

XP Warp you know Mac OS 10 or whatever is Kristen Bell

melt the work right now so what could possibly be the problem

found the problem is there are always people looking for

flaws in these operating system Bennett really is a war of attrition

beat the operating system manufactures Microsoft and Apple

are constantly 16 things in hackers are constantly looking through

00:08:05

through these programs looking for flaws that they can use to gain control of your computer

computer or gain access to the information on your computer and they’re going to use it

bouncing back and forth okay so that would be called an exploit when they find a hole in the can get it

get it yeah yeah yeah MKX boys cumming a lot of different methods on probably the most

the most common some kind of browser explain when your browsing the web and the webpage visit can

can has code on it that can either explain the browser meaning Firefall

Firefox or Chrome or Internet Explorer or Safari Oregon xPlay

00:08:40

exploit the OS itself windows or Apple or can I export stomp program

programs on your computer such as Java or flash or other components

connect to the weather is well and all those things are explainable and and I will say more

more and more were seen the shift from operating system exploit 25

software sitting on top of it was easy to go after the operating system hackers

Packers did but they are they take the path of least resistance

Maino the operating system manufacturers have gotten much better about patching insecurity

00:09:15

Andy’s third party software has it necessarily so

so you hear about adobe you hear about Java an effect on in 2013

teen 76 percent of the Volturi bilities that were out there

affected third party software program as opposed to the actual away

away we are seen the shift of an empire that is correct it is

what is operating systems have gotten smart and send it to auto update you don’t have to say

think about patching as long as your OS is getting patches and is an end of life

00:09:50

um but with your software you have to make sure that you are passing that or you send it to a

Auto patch effective possible that the next one point the a in a Windows 8

is what kind of knot crashing Microsoft or Apple baby both been much

much better after switches why the XP end of life Concannon becomes more important because

because they’re basically saying look we been doing really good job for the last 12 13 years but we can

we can afford to continue to do that so you know all these old haxall the zone

old concerns about the OS are starting to wean merge but I have to pay back on

00:10:25

how much Cynthia was just saying we often talk about updating to iOS so you run your Windows Update

are you run your MyCareer Apple updates the same is true of Java the same street Adobe

Adobe Flash word OB reader you need to be if you’re at home user if your at

Uriah University if you’re out of business on the most best thing you can

things you can do to secure your computer how to get into that I think in later half hour little bit more detail

what detail is Toronto’s updates on as weed mentioned earlier what’s the update spin out

out there hackers can reverse engineer those pretty quickly

00:11:00

so we have an operating system and has Erin Wagner abilities

buildings that people can exploit and what we do with the update them so they are patched

okay if you set your computer auto update

date then you are perfectly safe right source

what is it like in securities is we save securities moving target

you are never sick you were on to say don’t go disconnect your computer

risk but it’s an active process you have to be on

00:11:35

running lose updates you have to be on talking to your friends and colleagues at R

what are in two computers at work on listening to focus at wiol

hearing about what’s going on with you can take action and when it’s appropriate

absolutely end with security you we we talk about not being low hanging

hanging fruit and and what worry we encourage today isn’t going to make you

how to make you a hundred percent secure because it’s just not possible but you talk about

about being kind of secure enough and so that when does hackers are out there they are

00:12:10

where they are going after people still running XP because they know they exist if you’re making this month

smart choices and you’re up dating you are making it more difficult and you become a less attractive

target great to reduce our guest in we have a call when will get right

I 20 continue talking about what I want you should be scared

should be scared okay good people Jack he’s mine

naughty manager here at the culture media and you are well and Cynthia factory season outreach specialist

list at the campus of information technology Security Division on Atwell

00:12:45

part of the heart of the site organization dealing with security

I’m in the we are talking about computer security in what you need to know we have one color wedding Boca mothers

like to join us 3339 455 for your friendship

no send email at will dash talk Illinois edu War 2

Twitter question at Boca 58 dollars go on and talk with fur collar

is calling someone champion County online number 1 hi good morning

list of recently in Apple love

00:13:20

update security I think I have to do with SSL im sorry i dont have more about it

what is going to ask your b*** off effect go to iOS in the Mac OS

and I’m just checking I’m running a little Mack OS system and I’m not sure

weather dressing the Sun

the problem I see my smile I have after they’ve done everything for the spring

spicklers that they have I can’t right now I guess so I’m alright well

well I could treat that is well I appreciate it thanks Church Greer

00:13:55

thank you for calling on that is something actually want to bring up today so thank you for going on

yes I’ve watched week Apple was lowered to 18

dollar bill d2 SSL SSL stands for secure socket layer and that

and that is basically the pool the technology that allows a lot of Internet

communication to be so security in cryptid it away that computers talk 20

and that’s what means that you can type a password or your credit card on a webpage

Backpage and be assured that only the person who should see that data can see it no one

00:14:30

no one else in the middle is going to be able to snatch that information go on a shopping spree so this is we

is really important for all devices the special letter using wifi on wireless internet

net technologies so appaled to their credit release to patch a very quickly especially

especially for iOS an iPhone on all staff email Huron camp or within a

art department hear increasing your users here to update your iOS device is needed

needed on Apple was a little bit slower in releasing a patch for on

OSX but they didn’t bench with release it but as part of release not patched

00:15:05

the only released for the newest versions of their operating system

OSX the release date for a 10 910 8 and 10 7

7 but they did not released for 10 6 which is known as Snow Leopard So Def

the first Apple has affectively Gordon quote end of life Snow Leopard

leopard which means anyone who still running that version of OSX

sex is Balmoral to this issue which is a fairly Fitness get one absolutely

this is one of the things that we can come on the show in and Taylor can bring up the countdown

00:15:40

where in security we actually like the Microsoft model

model where they say on this date you can know you are getting no more support for Windows XP

XP unfortunately Apple does not have a model apple traditional

national either they don’t explicitly say so they support their current model of Earth

current operating system and they go back one and then maybe two and Beyond

on that your generally considered to be an unsupported operating system but they’re not going to

going to tell you that so you find out when theres this flaw and you don’t get the security

00:16:15

security patch that I know I need to look at getting something but but you don’t get that

get that heads up that Microsoft give you this is the significance you for a lot of apps

Apple user apps because 1060 what’s the last version that had what support for was known as

what is PowerPC and that is a different eye CPU core within your

computer CPU core on basically the processor the brains inside

inside your computer and it was a different architecture made by IBM on Apple switch

switch from them to a Intel based processor and supply

00:16:50

support both for a long period of time PennDOT 6 was the last one that supported that

older version and I mix a very difficult for a lot of users because you can’t see

can simply just upgrade from 1060 10 7 or 10 8 or 10 9 in a lot of cases because

because the hardware simply doesn’t support it and that’s often issue with these end of life

wife computers as much as the actual security implication is compatibility

booty on me as a professional developers out there

we’re always developing new things modify new things and it’s time for us to

00:17:25

find compatibilities with these older versions of Alaska on a map

quick sorry for the website on so on a couple weeks ago we release date

small patch to our website that causing issue for some users. And took awhile for us to figure

figure it out after talking to a couple of RR colors in the always appreciate the back in one can

when can always contact us at will.illinois.edu discover the issue with

was with people who swear still running Windows XP it’s a 10 reasons why we wanted to do

how to do the show today so that particular case of you remove the issue in NC

00:18:00

theoretically things are fine out for those users but as XP gets older

older and older in computers get older and older it’s often difficult not just to secure them

what to make them work properly on as the web continues to evolve in software continues to

used to evolve you’re going to have a harder and harder time getting your latest

latest word or Adobe Reader to run on your computer

computer because yes it is well will the caller talk with another

another man? Believe Divas Champion online number to a thank you listening I just have

00:18:35

just have another question but I’m the main question I had was umm so is it

Apple computers no longer pretty safe if you don’t need any kind of protection on them or if if

if you need it what would you recommend and secondly if you are running Snow Leopard

NOLA parade would you recommend upgrading to like Mavericks or something

absolutely does so with apples Big Bear na

are not inherently more secure than Windows machine

the time when Microsoft you probably right fleece I was getting a black eye for security but they real

00:19:10

they really have come a long way and a lot of what has traditionally for tech

tatted Mac users with the fact that there were necessarily a lot of Macintosh is out

out there that there about as we’ve seen more and more market

market share their all of a sudden it has become worthwhile for the Packers in Bad Axe

bad actors to start attacking them off so the days of being able to say

USA exert more secure I don’t need to worry about antivirus

I don’t need to worry about all the bills are long gone and if you have not install

00:19:45

stalled anti virus on your Mac I highly highly recommend you go out and find it if you

you are ciliated with the University of Illinois you can get free antivirus

buyers for your Mac is not there are good products out there I would stick with

dick with a well known brands like McAfee yourself from something like that

um but you do need to be running security software on your Mac you do need to be making

making smart decisions about what you are downloading and installing

I don’t go by the free fly by night

00:20:20

websites that you go to do go with the kind of the trusted names because that

does that’s a lot of the way that we see compromised machines is what people in

install its not even if it’s a really a flaw in the computer it’s kind of a flaw Lin

all in the person operating the computer that they are trustee men say no

I could paid $40 to buy this piece of software but there’s a website over here

freedom for free well there’s a reason it may be free

investigate when you’re looking for software when you’re looking for on things that you want to use goat

00:20:55

go to the vendor themselves Apple have an app for go there and get stuff from their they’re doing some levels

vetting as well on Microsoft the same way if you work for business organizational sometime

sometimes go after local IT professional on I would much rather talk to someone for 5

5 minutes and help them with whatever it is that have to spend to 34 hours fixie

fixing the computer after its been compromised self ask questions that’s what we like to

what were here for absolutely and kind of Us springing off of not even

Stephen just apples are you have to be carefully making smart decisions when you’re on your

00:21:30

on your mobile device as well finding antivirus programs for you

for your mobile phone is tougher but if you’re making the new this market

smart decisions on where are you getting those abs are you going to iTunes are you going to

going to the Google Play Store or I use downloading from Sun Shady

JD thing that might be a feeling all your contacts ND

Wendy’s premium SMS text text messages these are what were seen on the

the threats on the mobile site ar out there but they tend to exploit the user mode

00:22:05

more than actual operating system download

I have been reading that a lot of times people are looking to download movie

movies and sometimes there’s a questionable legality of download

downloading movies about copyright on another program

the question is your house safe is this really a bit

there are no numers for the people looking to download a movie and instead

they get an infection in your computer what means speaking if you are going to

00:22:40

are going to the fairies websites in locations on the Internet wilderness areas to begin with

so there more likely going to do something that you probably don’t want them to do as well on the car

could be the browser work to be what you’re downloading is wealth on if its a

a going to a reputable company that’s trying to your pain for your contact your

Home Access scene it legally through normal means well that company probably won’t street

retain you as a customer so they’re very unlikely to do anything that may be bad

the bad to your computer because that’s bad for them on the same night

00:23:15

medifit if something is free it might be because you are the problem

which is the better a midpoint what makes your that got that okay we have a cup

I have a couple of people calling in will will take a break right now and when we get the returned

return from that we will continue talking with our guest taylor-johnson to factory about the computer security

security and what you need to know for a short Paz

Genesis pocus on Jack Brighton hosting the show this morning we’re talking about things you can

you can do to protect your computer from getting hacked and how to safeguard your personal information

00:23:50

information we have to guess in studio Taylor judges The IT infrastructure manager for the

University of Illinois College of media and wiol and Cynthia factories in LA

is an outreach specialist for the University of Illinois campus information technology in education services

service is known as the lights and we have one color waiting would welcome others if you’d like to join

3339 455 around Champaign Urbana

you can also email to question it will bass talk at Illinois edu worth

send a tweet at Locust live 80 who will be whatever is easier for you you can

00:24:25

you can join us if you have questions we have a cooler online number one the day before ban

good morning yes he is in me that some of the sites

woodchuck used to be able to use for downloading are no longer

longer safe the dump  is a.m. In system

Vista pawn installing their own download of software

Off Their set up and put away then let your extremely careful

you press the wrong button and

00:25:00

download something you don’t want instead of me software you actually think you’re downloading

holding out  somebody I used to be very reputable sites

I don’t go there at all porn  would you come

comet  absolutely that’s why

that’s one things we were talking about before the show is you have to be very aware

aware when you’re downloading things you install Java and it wants to

want to install the Ask Toolbar it wants to do you change your homepage

00:25:35

and so no matter what you’re doing what you’re downloading and installing its

always lies to click through and CD options and what what

what its doing and make sure that you are disabling those things that might be

baby extraneous what we call bloat where to find a job increase

increase the number of programs that you install on your computer in the increasing kind of your

if your liability um we have heard that more MORE

more places people are getting kind of cranky about the fact that they are starting to do this bundling

00:26:10

and I’m not sure that there is a good answer to be aware of what

what’s going on and make sure you are on checking those boxes in and making the right choice

Joyce is the year Dolly Parton raps lyrics to I wish I had a simple answer that if you go to the

go to this location go to the website and everythings great I am I prefer locations

listen to I’m sure szostak but I’d be hesitant to get those out on the over the radio just because I don’t think

I don’t think that’s going to stay the safe to constantly me evaluate what is the time do

what im doin it and doin it and it to mention something something something just said with Java note

00:26:45

that bloatware the coming with Java is actually coming from Oracle itself this isn’t something

tax on by a nother vendor website it is coming from the corporation does

you know as as a little earlier it’s free and so these companies are going to

going to make money off of you somehow you were the prophets free you are the product

product and on there isn’t an easy way to get around it on

one thing I will mansion and I don’t think we have time to get into it in detail your todays is something nose

does as free and open source software this is software that is developed by community at law

00:27:20

large and then released on the Internet in different paths cities on Linux as I lied to

who did to earlier which is an OS is known as free and open source software on that might be a segment

Norva show for another time but I’m looking for that kind of designation on software

software is is one way of trying to i make sure you’re doing

are using safe pizza sauce for Firefox is another good example of open source of

software so many things to talk about with your garden open source of

esophagus you know the basic question I want to throw out to teacher

00:27:55

you should you get your thoughts on is a wonderful thing can do so many things for us

busy beaver changed our entire with communicating working at the same time the Adler

add layers of complication and things we really need to know notjustok

just to be good at using computers to be safe using computers

seems like we reach a point where the term digital citizenship in cream

increasingly important and it is in NHL 14 how many people who

look for just want to do my email or browse the web

00:28:30

but you didn t the states are higher than I used to be absolute

solutely I’m sending you talk about digital citizenship and it really is a cage

the case of you in the Internet is going to be a more secure place

replace a realistic your place Endwell there are tacky people in the background

doing their pieces in airport to make that happen alot about responsibility ultimate

ultimately rests on everyday users who are shopping online

online checking their email or doing all of those things because in your day today

00:29:05

the interactions on a computer so much of what you do can kind of go down the bad

bad pass of you install something that you shouldn’t your computer get a virus

they start mining your computer for your sensitive data your password can go to Europe

your bank account your email ami start sending out spam or fishing messages

message is under your account there using your computer as one of the five

pot nets where you on your own your computer maybe you isn’t that powerful but York

your computer plus 2000 other computers all of a sudden death of force to be reckoned

00:29:40

reckoned with online and they can’t take that make and start attacking web

websites or other computers on missions even come in and Matt

Matt ultimately come down to you not being careful what you downloaded an app

did an installed on your computer and speaking to digital literacy and digital citizenship

ship the internet and Peters are more safe or safely are the more we do the more we

we try to protect ourselves we are helping each other on my try to keep the building

buildings network secure but if one computer in this building gets compromise that puts the rest

00:30:15

the rest of the computers at risk so if you’re at home and you have one old computer that’s Windows XP

Zakspeed what you want to keep it for one little thing but you’re not that worried because all your other computers are nice new

new what is it if I put you out official risk because that computer can

has more access to the other ones in your area vans on

if it wasn’t there it sits sometimes it’s known as a pivot point in a inch

technology where you attack one week or system to get access to other things and young

I want to say about this winter scene sets in ship a is wheezing cough blenny als

00:30:50

interstitial generation as long as being great at computers and they are they

are they grew up with them they can install apps 88 please give them immediately

things out that we can figure out what it’s important that they need to learn

the same technology concepts as others because it’s one thing to just going in

install something quickly and thing 2 actually take a moment and think about what you

what you’re doing because that’s actually almost more important than knowing things about computers but

what actually taking that moment to speak about what the action that you’re taking is an

00:31:25

sane is this premium additional rescue mi okay with what

what’s about to happen to my computer and and whether or not this is safe and picking up the back

back in Austin prevent things from doing better than the kid whos going to be downloaded

everything that they see because it’s free what kind of pity

is not just the security of your computer but also

privacy in computer security title get there so much because

you download and install every app because interesting and I want to see

00:32:00

I want to see what it does a maybe you install it you forget about it maybe you never really you

use it or maybe you use it but you didn’t pay attention when you are installing

what it said it could do it again coming back to the mobile phones you you you can download

can download and install so many social media apps well sometimes the USA

Jose we’re going to mind your contacts were going to watch everything you do on your phone

if you’re not paying attention when your installing all of that how much information about your

about your phone you might be insecure their butts information about yourself are you throwing out there

00:32:35

where to the world potentially what is the point of that we got some calls it take for you to do

do I have an iPhone in there at 550 cat in Minot download installed in

what are the social Minneapolis ask yo yo que tu Post

post to Facebook on your behalf like no

sometimes I want access to your camera why

what does because that’s your absentee offset

is a good point is you are the product if it’s free then this company

00:33:10

companies in many cases are not in it to free they want to make money

Tissot take a critical moment will cervical stock worthless

what is going next one line number to this is Caroline from champagne good morning

good mornings at me Case IH Acadiana

the conversation a bit late I have a mac book pro that runs

os 10 10 point 8 .5

I need to go out and buy some kind of of antiviral stock

00:33:45

software that what I have to do you absolutely should be running some kinda

kind of anti virus software on your Mac even though it is a Mac there are some free

really good alternatives out there I believe clam AV is one of the free ones

UK again clam AV clam age

az what made out if I got this a couple of years ago

they would not have a dead body at the University in the University Computer they wouldn’t have

have installed antivirus software on it for me or how how could I know if I had to monitor

00:34:20

Monett beyond these is way is

is to look at the app that you have installed and whether or not you have something that is

claiming that it’s virus software if if its not claiming to be virus software than you probably

probably don’t have any installed on I can tell you that the 10598 is

is the most recent version or was it 10588 note $10 85048

28.5 that is the latest version of OSX I believe and sew

so you’ve done the patching which is the most important part of keeping yourself secure

00:34:55

secure the next step is to pay attention to what it is that your downloading and how you’re using

using the computer virus software is recommended but not required on my gf

Cynthia I would generally recommended but on without knowing

when your individual computing behavior acctivity its hard for me to tell you exactly what you need

needle should deal and I hear you say that you bought that at the university if you are a silly

affiliated with University you can get free anti virus through the universe

University web store um and we do because the University recognizes

00:35:30

what is how important antivirus software is we have

free license for all of our users because we know if you’re at home you are

potentially still checking your university email doing these things vet

we want you to be safe wherever you are so you can check into that if you blondie

I wonder if this I’m at Emory tire reset a feeling

feeling kind of like I really don’t know what I’m doing and I will throw out bearing

Taylor mansion talking to people if you are affiliated with

00:36:05

with the the University have a site help desk who is great that you can call

call in and asked questions and they will walk you through these things because again we know

you know that if you are making the good choices and if your asking the questions that makes us all

all more secure and if you don’t have access to the University of Guelph Apple offers what they call ProCare

is a paid service but with it you can on subscribe to their service in pic

take it into Apple stores which I believe the eye the campus of

what store is a Apple Store I don’t know if there’s one closer closer

00:36:40

um the local Apple store in Littleton CO there used to be the light XLR b***

and I will throw out the Help Desk the universities site help desk

is available for retirees as well as anybody who is affiliated with you start over

over there call where I bought a computer and find out if I will be a man

matter of bringing the computer in order downloading something when you said this free stuff available

mailable in a lot of cases that can be downloaded to depend on your individual

visual need on its this is one of those cases where is sometimes hard to diagnose over the

00:37:15

over the phone on a Honda radio call generally speaking again I would say

I would look in concert az do in the first Java Jazz patching so congratulations on

on that on the next step is to look at your computer behavior and

contact the vendor on Apple or whom you bought it from ncfi you have

how virus software currently and if not what might work best for you very good thank you so much

so much thank you very much for the call bar 10 Falls Google Nexus One online Number Four

warm Paul from Sycamore good morning good morning I on a Mac

00:37:50

MacBook Pro also that I bought a couple of years ago its running OS 10 6

Snow Leopard and I have never put any new software

where on it at all and I felt I only use it mostly for web

for web browsing really do any other serious application

location of work with it at all maybe a little bit of music

production but that’s local using iTunes kind of thing but that’s all

so it is on the internet much and so I’m hoping that I’m reasonably safe

00:38:25

safe can you comment on that yeah um so generally speaking Bobby sleeping

the less that its connected to the network or Internet the more safe you are that’s absolutely

who was the case however in your pictures stance on PennDOT s***

what we’ll eat it too early as an end of life os as it pertains to Apple

on Apple has acknowledged a significant Security explained as it has to do with

do with as a cell has a cell is going to be used anytime you want in a cake to a website

upside whether its a web forum weather it say your bank whether it’s

00:39:00

vets on your email anything of that nature is now vulnerable

on your computer so  at the end of the day if you’re going

if you’re going to be on the weather in connecting to anything securely you do need to find

find a way to update that machine on if its all of the Intel variety than

Annapolis does allow you to continue to update that if it is off the earlier PowerPC

DC variety than unfortunately you are looking at hardware upgrade ok

okay I’m pretty sure it’s the Intel variety and the only secure

00:39:35

information that I’ve ever put over it is the password for my email account that’s it

does God so this is the case

the case where a lot of times people say let’s just my email but if someone

someone can get into your email they really often have kind of the keys to the kingdom because

because of you think about when you set up a different account online you maybe

maybe have set up your banking account or another email account or any member of

account Twitter Facebook exactly baby weight where do they sell registration information

00:40:10

where do they send that I forgot my password email all of that comes back to your email

email account with side from the somebody can gain access and use your email account to send

Spanish fishing at last year we had a of a fishing outbreak

brake happen on campus we had a number of people have their email account compromised

there was one person who came in to help that ended up with 100000

send messages in their inbox just as a result of falling for fishing message

message and it was the case of my email um but people can do a lot of

00:40:45

lot of damaged just for your email accounts I don’t want people to under play the

the importance of the email  could you question

secure banking or anything like that I just it is basically just mail theft

but I appreciate the information that support .2

.2 is everyone is going to be different on your security profile what you need to do is going to be

is going to beat you need to how you use the weapon how you use your computer so what we can offer General

general advice today on it important to know that you have to consider it for yourself

00:41:20

your self I need my myself or jack on can tell you how

how to be security moving target Wheaton provison pizza garland police

we’ll couple call is left I want before we get $20 off of forgive me but I want to follow up use

use the word phishing email and miss people may know what that is

some people may not use for radio you you can’t hear that this is 50

fishing with a pH NNN with this is much like you

you you you go fishing with a rod in a hole can your you’re trying to catch fish

00:41:55

in this case people send out an email that you use the range

range from really bad grammar please send us your username and password

adore you know I’m in Nigerian prince you recently come into money you need to centimeters

bank account will finish this transaction to really well crap

crafted they make steel the graphics from your banking site

but ultimately BCC messages come in and trying to get information out of you and it might be

might be really high value stuff like your social security number bank account

00:42:30

account information or it might seem really be just kind of low value

value of a haze information about your family and what you might not real

not realize is sometimes security questions password reset questions

use that kind of information in their building a dossier about you and I are going to use it

is that information so fishy messages are these are trying to get social engineer or get you

get you to give up information about yourself you’re the common when I see is the mail messages

is it look like there from people I know and then I look at the message that says wow

00:43:05

Wow check out this video of some is a link to a link

click on the best way to cut a protect yourself about all those messages 1890

pay attention what’s what’s going on at message in your check and see if it is actually

exactly from that person because sometimes it’s a case if you look at the email address when letter or something like that

like that is out of place and clearly its not from the person you think it is worth it doesn’t it doesn’t have the same style

stylus the person you’re talking to avoid using to do specials are proteins do

banking or personal information that people University fishing don’t click on anything

00:43:40

anything don’t respond to an email to separately to that companies website in contact

Acton independently of that email to try to verify the information that they were questing from

from you absolutely and then time back to this Apple SSL

is when you go to a website anytime you are typing in this personal information lookup

look up at the address bar weigh you type google.com or whatever you’re typing and if you are

you are putting in sensitive information absolutely should have it HTTPS

I’m not that is secure if you go someplace in it once you put in your

00:44:15

putting your bank account information and it just says HTTP Run clothes Atwood Brown

web browser don’t even think about doing it at a secure exactly

real couple Hall is actually a 3 will try to get to Malden next line number ones Reno

Reno from champagne good morning yes I have some Rado

questions I’m sure but I have an old computer

pasta Mista to Windows 7 ad

its functional ride and now I find everytime I try to shut down

00:44:50

style Italian guy get this message that there is one update that has to be done

I’m used to it doing in the temple of data while doing this is everything

is everything good night and then it’s kind of goes into labor when it goes on trial

try and I go off to bed and a chest on a ventilator

the next night it says the same thing and I’m concerned it’s not making

making the app data added I’m trying to upload my book online

so I just wanted dead

00:45:25

how soon is a problem this is should I just ignore it should I ready

should take care of that help Cafe via

simple answer on that because there’s hundreds of Microsoft updates

dates and why it’s often the case that some updates don’t apply to you some old some updates

what age do on your applying the update says we said earlier your you’re doing that

that good job now that one update may be very important may not be its

possible for me to say unfortunately over the radio on my would say on

00:46:00

if you are really concerned yes you can take into a vendor to have them look at it on provide

provide some advice but unfortunately it’s impossible for me to say whether or not on

on that updates 2013 part for you yeah I’m fortunately it could be a man

matter of a foreign language pack in which case no big deal Oregon

Oregon be a security update that isn’t being applied in which case that is vitally important

and there are so many reasons that a patch can go wrong I would definitely go with

Lego with the this is a case of having somebody look at it what’s what’s happening if I may

00:46:35

if I made it sounds like you’re writing a book I would say please back that up

why do I have a ton of likes on a good practice

desperately trying to get it off in cyberspace for good luck on the Hat

yeah okay I have a question have a very quick I get these little Popeye

pop pops up saying that I should I disable the same things in order to get high

how to get Foster have movement on my computer and I again I suppose

suppose that I have to console someone to find out which things to disable alarm bestjail

00:47:10

generally a good idea if you’re not sure exactly what you’re

what your computer’s of renew to do you know sometimes I know on Windows machine you’re not using some of the eye

the icons on your desktop I can make this go away on its a good idea

should I do if your not sure what your computer’s offering to talk to someone but I’m going to

I’m going to steal your your thought for second a lot of times we see um on web

web browsers you’ll get pop up messages saying your mission is infected and

hand and it looks like it’s coming from an antivirus program Hut

00:47:45

what is not know if you click on that window there’s a chance that your initiating

install if you see these messages come up while your browsing the web

the best thing that we can say is closed at browser window northern Assassin’s youpron

possibly can I hate you know there medicine to say there is it useful information out there on the web

generally speaking if it’s something that’s popping up especially in a web browser that is probably

probably not good advice that is probably someone trying to explain your computer in Sumter

pacity and I would ignore almost all of them in almost all

00:48:20

list all cases of if you do have a specific concerns of a pop up again

go talk to a one of your local IT professionals weather to vendor or other companies

companies you work with  how big is your question we have a couple cause left him we’re gonna run to

the time you’re pretty quick with connect to 103 bill from Monticello good morning

hello um yeah I have to run Linux

Peter and I do all the upgrades all the time

what time is it um and is that enough Security

00:48:55

search for people who are nowhere Linux Ubuntu is a open source operating

operating system on not nearly as popular as apple or Mac OS special in the desktop

it’s much more popular in servers infrastructure so it something I actually deal with

deal with a lot of my day to day operations on yes if you’re packing it if you’re keeping it up

uptodate you are doing the same thing that a Windows user or an Apple users

can can do as well on if its a desktop computer 801 with all the other

the other forms of OS is a 1x windows Apple it is the general

00:49:30

general recommendations well to run anti virus software for the weekend that’s a recommendation

Asian not a requirement on Cynthia alluded to something earlier clam AV

that is available on Linux is well it and works in an infant

12 in RedHat in all those other versions I am going to throw out again it’s a comin

come down to the person sitting at the computer if you’re running Linux and you start lol I’m going to

when to throw up a web service in do crazy things and you don’t do you make the decision

decisions wisely improperly you’re still at risk so BBT O’Connell

00:50:05

what you are doing as your you’re using your computer okay now I have

the question thank you for the iOS app

partition hard drive and I have Windows XP

on the partition I never use it online online with S

partition only use it to control equipment that I have

is older than in need 2012 Windows XP

when does IMAO K

00:50:40

or is something is it possible well I’m browsing the weather

weather something in Linux that it will get into my car

my computer and get into Windows XP generally speaking know

no on my game without looking at your computer in knowing your exact behavior is difficult for me to say that

absolute but on once you boot into one or the other you are isolated

slated into that particular environment so if you do have XPN continue to use it on

on the sure to why I not use it whenever you’re connected to the Internet

00:51:15

I’m sorry to say the word just about at a time is much more we can talk about have a list of things

how to write an apologize West Hollywood

all we couldn’t take on the show listverse getting on and I want to thank our guest Taylor judge he’s a nit

IT manager hear the called me an LLC in CT Factory Outlet specialist for the

for the University campus information technology in educational services at the for focus

focus and Willa will pass it on to the next show thank you thank you thank

thank you