Questions Loom Over PersonalCare Contract Termination

The news Tuesday that PersonalCare is terminating its contract with Christie Clinic leaves some unanswered questions for people who rely on PersonalCare for service.

Claudia Lennhoff heads the group, Champaign County Health Consumers. Lennhoff said her organization just renewed its employer group plan with PersonalCare.

"I don't know what kind of coverage PersonalCare will actually be offering us, so that we can access physician services," Lennhoff said. "So, It's a very distressing situation, and certainly if we had known that this was something that might happen, I really probably would not have renewed with PersonalCare.

In a statement, Christie Clinic said it will work with employers and their brokers who contract with PersonalCare to discuss their options.

Meanwhile, the University of Illinois said it is reviewing what the contract termination means for U of I employees and their dependents who are enrolled in the PersonalCare health plans, and if any decisions need to be made during the upcoming Special Healthcare Enrollment Period.

A request for comment from PersonalCare was not returned.