Delivering Disappointment

 

During this pandemic, many have been relying on third party delivering services such as Grubhub and Doordash. These companies have come under fire after not being fully transparent with fees. Last month the city of Chicago implemented new rules which require third-party delivery services like Grubhub and Doordash to give customers a breakdown of their purchase, including information on what commission or service fee a restaurant had to pay for the delivery.

Maureen Tkacik, Senior Fellow at the American Economic Liberties Project, and Ashok Selvam, Senior Editor at Eater Chicago, join The 21st to talk about the ongoing struggles that drivers and clients of these companies face.

"Unfortunately, the gripe du jour today is that the ordinance isn't being enforced and the information on those receipts is still not clear," says Selvam.

Guests:

Maureen Tkacik, Senior Fellow at the American Economic Liberties Project.

Ashok Selvam, Senior Editor at Eater Chicago.