The 21st Show

The truth about tipping in 2023

 
A card reader tablet with tip option is seen at a business in Glenview, Ill., Tuesday, Jan. 10, 2023.

A card reader tablet with tip option is seen at a business in Glenview, Ill., Tuesday, Jan. 10, 2023. AP Photo/Nam Y. Huh

There's increasing questions around how much tipping actually benefits workers. In October 2023, the Chicago City Council voted in favor of an ordinance that will, over the next few years, get rid of the city's tipped minimum wage -- that is, the lower minimum wage that businesses can pay workers who receive tips. But do Americans have fatigue around tipping?

GUESTS:

Laurens Debo
Professor of Operations Management; Area Chair, Operations and Management Science, Tuck School of Business, Dartmouth College

Rachel Wolfe
Reporter covering consumer trends, Wall Street Journal

Saru Jayaraman
President, One Fair Wage; Director, Food Labor Research Center at UC Berkeley

Augustus Wood
Assistant Professor, Labor Education Program, School of Labor and Employment Relations, University of Illinois Urbana-Champaign

 

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