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Encore: What Doctors Feel: How Emotions Affect the Practice of Medicine

 
                                    

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Transcript for file: focus140221a.mp3

00:00:00


the last time you got
you got sick and had to go to the doctor how did your physician breaking
have you ever thought what it would be like instead of the wind
I’m in the moon in today on we’re going to take a look at that situation from the doctors
talk with Danielle Ofri a practicing internet at Bellevue Hospital in New York

00:00:30

New York City about the new book what doctors in it she shares healthier
improve my doctor about how we might move toward
empathetic approach to medicine
is touchy feely Mambo Jambo

after this news good
good morning and welcome to focus timeline the moon have you ever had a moment at work

00:01:05

overwhelmed by how you felt about something that was happening personally or something
office to do your job well
Topix I have a hard time reporting on an as a member of the newsroom
and crying during interviews on focus for going to talk about
talk about those feelings and how they play a very real role in the workplace for doctor
doctors I want to walk in doctor Daniel over to the show she’s author of many books about the world
RUSD title is what doctors feel emotions affect the practices

00:01:40

factors of medicine in addition to her work as an author she’s also a practicing internist at Bellevue
New York City what is a frequent contributor to The New York Times The Washington Post
and the New England Journal of Medicine Dr Danielle Ofri welcome to focus
thank you so much do before I get started I do now that this is a pre recorded
episode of a bit but we still love to hear from you what are the most important
important qualities to you in a doctor if you can post comments on Facebook page
which of course is true but

00:02:15

but when someone says the word doctor that’s not the first thing that comes to mind why
idea developed doctors are a part of it
is the media portrayal of doctor
doctors Asbury rational all knowing for a paternal a stick of butter
but most of the cell that is Billy the case change over time
expectations that doctors will give you the precise incorrect
right answer but I think you know most patients if you ask him

00:02:50

would you like to type in your symptoms into a computer and get a diagnosis and you probably get it
accurate diagnostics but most of us probably wouldn’t choose that because
answer I think we wouldn’t feel
care of most of us with the first to have a human being take care of us
human beings come stock with emotions and there’s no way around it even in the exam room
in your book their sons very real moment please you draw your own
practice tell me about Julia gulia or a sheep

00:03:25

chicos by Julia Italy was a patient who I met
is it better to the hospital for congestive heart failure and you use a congested heart failure
tell you the preview of older patients geriatric patients that she was in her mid 30s and her heart was
what was filling for bad genetically since I miss you too young
young children in at the time I was in my mystery that also had to young children
and there was this moment about telling her telling her
the diagnosis and it turned out

00:04:00

out that for a feeling Hartford just heard there was only one truth
true treatment of acute and that is a heart transplant
undocumented immigrants from Guatemala she would be eligible for
transplants we had to tell her
about the side of it was a very difficult moment it was a little bit Lykke Li
like looking in the mirror will both the same height and build the same 830
30 in both of us had to young children at home in other world

00:04:35

friends shared clothing for today it was me
white coat and her with the defintion except
she didn’t know it yet who was the morning of clear discharge from the hospital
and we were going through the array of cardiac medications stacked on her bed side table
TSB the same question about each bottle service medicine make my heart
painful ear and the question evermore
evermore elaborate exclamations about controlling symptoms enhance Inc breathing

00:05:10

minimizing fluid and balances exercise tolerance
I told every truth about every medication but I could not bring myself to tell her the
Ultimatrix the role of the genetic taissa doom the five of her heart
heart center only chance with a heart transplant that because she was under
undocumented immigrants this was not impossible to her children
motherless one who walked out of a hospital without phone number
I’ve been a physician

00:05:45

I was fully where am i tablet to have open and honest communication with her
patient centered matter but I couldn’t I couldn’t
bring myself to tell this young mother that she was going to die
Krispy that I overate into fight with my patient or they let my emotions get the better of me
that I was in out in out with all play some Road
some roll but I wasn’t the only doctor who struggle with the truth everyone
sponsible for her care intern resident medical attending cardiology

00:06:20

hello cardiology attending independently itself short
Charter on medical professionals in Atlas honest communication with patients
paramount ethical killer young old male female
touchy feely egotistical blustery alike not one of us
could say those words to her face that’s a passage in a book
taken from an op-ed you published long before the book what kind of reaction did you get when that are
article was originally published I had a lot of response

00:06:55

swift and Furious many many people excoriated me for not telling
diagnosis of Fame with IDE
diagnosis and correct
I was wrong with you for the food stand for diagnosis
time Britt Road about the moment to point out how much emotions play
playoff 067 of Us doctors all try to tell her
could it took us Taylor outpatient visit someone to break

00:07:30

break the final news and I’m not proud of what
what happened but it makes me give respect and endocrinology
knowledge mint promotions will change how doctors practice medicine
was I really that you had encountered or something that you felt very strongly about before
before your encounter with her is that my calculus
Road to the forefront itunes to we first choice without sim
the entire book I actually introduced to straighten my previous book medicine in translation

00:08:05


10 years because her story really bright out every
free abortion many years did so many ups and downs
with a case and I think that you delete exemplify
amplified effective emotions exist in the room with us
Hannaford North and then we run the risk of not doing
doing the best for a patient and I told you the best for that moment

00:08:40

I did it did make me where and when I saw her the next time
we were able to Corral this and get past that the schools emotional blockage
and share the truth
cook with me with her the patient she had children but there was a time
you are the person to process you have to give someone a noose
who realized that I think that might have been
what was part of the issue with the doctors who didn’t have children

00:09:15

the sage of of felt a thinking maybe not even conscious
time in themselves before they can bring themselves to tell a 35 year old women
to die and I think it points out that doctors themselves
are not Otamatone the computer out that prognosis the real people
face with terrible Grievous news
the process that and maybe the reason we could say that we need a time
acquainted a custom accepting a Vista 4 weeks

00:09:50

North Hills to tell her it’s just a reality in the world of medicine
the tension paid to the fact that doctors ultimate time to process
big huge like that before they can deliver it well inappropriately patients
not think we have expectation the doctors will be a direct conduit if any
results and and and and situation and again the computer can do that
doctors of people and nurses are people and I Avant colleges
studied extensively because they deal with death

00:10:25

Yngwie phone lot is overpowered in their life despite
despite officially train to do with it many doctors find that the death of a pet
the patient affect how they behave with the next patient if they thought
the patient died because they weren’t aggressive office find themselves sitting
what the next patient and patience
Bing or less aggressive with an expression and a half
if they had some time or space to give that 352

00:11:00

do they might be able to put an expression with a completely blank slate what happens
what happened to Julia the whole story
describe the book really moving mountains for her for her case
have a happy ending
very special woman something about her
about her I buy a people sweet unassuming
hard worker rigorous with hurt medications did everything helping her children

00:11:35

children of Israel having a documented
Ashley begin to go downhill remarried someone who did have a green card
card the ones that have in the hospital can take your like I’ve never seen before
what people didn’t helper process Medicaid insurance
on the list and she finally got a heart transplant
what kind of the book focuses mainly a negative emotions
where is joy in Medicine Hat

00:12:10

happiest day of my professional life I got the phone call to see if a heart
remember Office Dancing everyone to tell if
got a heart and I might editors in all my writing contest
over the years it was the finally come thru
exciting Charlie there after I was on the road getting from lectures
803 a stroke
and she was bleeding and her head she was on life support

00:12:45

and it was going to be turned off and felt like overnight tables have turned
and I came right back to New York herbicide
are there on conscious talk with her
what her but it clear that her out and she was going to survive
that hurt over whelmed fired up by the new heart and make it
and we said to gether a hat with her for a for quite some time and I remember
what what is it that I tell someone what do you say at the end

00:13:20

Ashley someone can’t talk back to you and because I just had the book
Michael Kors Mill ask the story
red written about her that the diagnosis the whole amount that we’ve been through
intro to gether and then I said goodbye in her ass
winter funeral and then it was going from the most Choi
had in my career to pass one of the saddest day of my life
young woman with able to make it did that effect

00:13:55

how do you approach other patients with leukemia contacted after her death
whenever there’s a death Ice Rink were all a little bit
gun shy about investing you get emotionally
you had a marriage relationship or and you’ve lost that partner
going to see the next the next Air Canada
I do this again can I become so close to patient what is the station going to die
spend all these years together than others live

00:14:30

very hard thing I do think it affects and I had to really be conscious
let it get in the way but hide information conscious
is certainly might have how you felt about
please huge role in her care
wonderful dinner actress in work with but I do about patient sitter maybe not to eat
easy to like how do you handle dealing with difficult patients
being in the ER and being frustrated with return

00:15:05

insecure about their own house
Austin watched in turn to a pastor
empathic people little constipation
injuries drug addiction alcoholism obesity
wonderful doctors I see them stains
angry at the station is coming take up your time
don’t help themselves get better they go back to their behavior

00:15:40

compacted nurses and doctors really lose their party
Patrick and that’s something we need to pay attention to it if we ignore
Norah that service
how it came to be this is our garbage professionals we take care of all of my patience
Mr Carrillo who was a drug addict
end of time and mighty
another admission by the same drug addict and nothing’s going to change and

00:16:15

normally we on attending Cranston RI daily pic the most interesting case
the discussed or the most unusual case of the sickest patient
let’s go discuss natural foods with the most boring patient on the service
into the bedside in spoke to him and he was exactly as you expect
golden glassy eyes when did Miley 1 word answers
at the same leak have low the diction terms and methadone
methadone regimens and very soon as capital of blackouts and I could see that

00:16:50

this is going nowhere question to on demand
can you tell if you knew you were a
you are addicted when they have their disease
healthy a checkup blueberry are there at the moment of transition
take a look at me and said yes I can
who was an exact moment told the story of driving up the Henry Hudson Parkway
go to see his brother for his nephews a birthday party

00:17:25

I need to go there you wanted a hit
nudity need the conch turn the car around start going downtown
how to get back to the Steeler God which dynasty
fingered my car in the other direction going downhill
left story the room
buy the stuff and I think of
Family Feud what it might be like to have his mistress forces

00:18:00

overtaking of life and after that nobody will their eyes
nobody need to start in common with much Louis
Avus wheels fit a fantasy when do with his world
world we can really see what it might be like that happened to other people
other people but now he gave sex with my pee like for us
I didn’t have a new licence with stomach cure his addiction
any chance of a meeting without being able to feel sympathy

00:18:35

empathy for him I’m really interested in how you handle
moral judgments do people do you have probably who are the problems that in
can you return for doing with payment for
complicated terio
you really made him a person to everyone who was involved with a teen how do you handle
separating what you feel about a patient
what they need to do for daycare parlay this conflict

00:19:10

mind the issue of professionalism
you’re not going to the best size as a lawyer for business
business person or an accounting you’re going there as a caregiver you have a different gender
send a fire hardest to put those side
n.b.a wear if you owned by a cyst
no by sister have to be to know that we have a fire
against people who seem to be something something that won’t rigarmortis

00:19:45

side and find community and everyone
that we can do it we can solve addiction
we can solve it all the healthcare insurance issues we can solve poverty
crime things that will help a week at home
finding the f*** of humanity in every person because it’s there
it may be harder to find hard for us to get there and it’s
generation 2 really show that

00:20:20

sometimes when I’m really stuck on with my team of students with patient stories
Iran cooperative word alcohol
what’s your hobby
what do you like to do what does he still like to do before you head out
you had alcohol is in Overton your life everyone has something they love
love to do do it now in a conditional license
something that will cash in about the guy in the Bowery

00:20:55

even the most difficult Run family
family person can tell you what he really was passed in about an iPhone
talking about what is important to them
us the doctors refer to themselves think they see themselves having something valuable
valuable to share in the conversation it’s not always easy but
that is really are chopping when we say what it means to be a professional
national medicine I think that is it is one thing

00:21:30

dealing with dying patients a complete different issue
penis very vivid picture about how do you end with O type of people daning emergency room
inserting is very challenging Eva and a newborn
eva is it at the cinema of a pediatrician exposed to
harrowing story from her residency wish with an intern
fresh off the boat with call to delivery wear a saree
teenager giving birth to a baby

00:22:05

malformation set with was not compatible with life and the baby with diet
exclamation with no treatment
form the place that baby with look awful and they have to say they did not want to see the baby
porn with hand it off to Eva andressa nude
take the baby out of the room end
new free rooms 2-7 the baby and Eva andressa
only place that will make sure you acquire the time of death

00:22:40

definitely left alone with the baby who is going to
going to die and remembers looking for a baby and we are waiting
waiting for a baby to die very very long time
why you wait for the bleeding to slow down heart
m*** and a baby Seiki TV wiki
text no one ever gonna love the baby supposed to keep the baby
watch the

00:23:15

when they died at the time of death but she was overcome by the emotions
arms and just f*** the babysitter
I love you baby i love you baby died
images came out of supply closet with this day baby harms
I was told by Fergie baby and she was so effect
affected by that but there was no place to talk about that because he has a
the baby delivered to the moon worth missing children to take care

00:23:50

every time to really talk about that nobody did
itchy head what was William post traumatic stress disorder reaction
I’m watching a movie with a baby child
child drowning at the same reaction
when your heart starts to race in your mind is fun with images
and everything came back at that moment and I think that if we
where is Banana more caring environment where someone say hate you to

00:24:25

what was won the most romantic things to do to human kind weed a moment to
College bad to give you stay stitch for Lisa talk about it
add a terrible reaction years later as I was reading the book I was tearing
it was it was really difficult to get to how common is an experience like that
rare and rare now
23 decades ago I think now there is much more attention to the fact that
mini experiences that student intern dealing with

00:25:00

dealing with death infirmity illness powerlessness
early twenties and very few life experiences
city of never think we realize now that
we have to pay attention to this day we have to be out
436 and making a time and a place
if you don’t then we run the risk of people becoming
offense in bottled emotions up

00:25:35

approve me later on have terrible reactions I think it’s less common now
doctors and Sedition people who work in the medical field are moose
pull yourself up by your bootstraps in handle it types of people is there is it
resistance 2 incorporating situations in which people can talk about things like
like what happens to me back when I was it up and try to be had
feeling around it was it called that was called something else
meaning social worker to sit with it with the team in and talk about things that happen

00:26:10

what happened that week but because they sent in the sky over social worker
everyone thought it was ridiculous and cilia know what to get seriously
when your own attending
supervising Dr Inouye coat is this as a reality
different because those are real father was a real liters
on my own supervisor would say well that was such a sad situation
I need a moment to give at state

00:26:45

space at the supervises you write that that is really sad let you know
so I think that we are much were able to see it
from our own liters in a half ton
here’s your moment to be touchy feely as we go about our daily lives
life is really are our role models who walk the walk and talk
talk the talk show us what it’s like to live in the moment
tattoo be there I had a time when I was with my IT band Wii worth

00:27:20

talking with the family about
dying of cancer Square they were not going to be cured to talking about do not resuscitate
and shifting the goals of careful Tour 12
remember that I ve got to tear up
the little bit and later my internet was
was Silverleaf I wish I am because she was so fat
and she was in that I would turn off first made her feel like

00:27:55

what’s that someone was about
is about to die in a hole family was there and it was
didn’t feel sad something in you
we the in the leadership positions that have to do to the real
does happens when the moon and the sower on focus I’m talking with Dr Daniel
she’s a practicing internet an author of the new book what doctor steel
Alamo shins effective practices medicine we’re going to take a short break stay with us this is focus on

00:28:30

WI Li AM 580 were back on focus
the moon and the sower I’m talking with Dr Danielle over E Cheese author of several books about the world
the world of medicine for discussing today on the show is called what doctors feel
how emotions affect the practice of medicine is a pre recorded episode of focus
we are taking life cause this hour but we do welcome your feedback and questions online
email s at will talk at illinois.edu or find us on Facebook
Twitter @ focus 580 Daniel before the break we were talking about

00:29:05

talking about grief and sadness I also want to talk about fear and held that plays a role in doctors live
what are the things you are most afraid of
meaning of harming them and it’s a primal fear
never goes away I get better and more experienced
it’s always a little bit and honestly I think it should
not a little bit afraid
YouTube missing something because you should be afraid when you approach a patient with a needle

00:29:40

horoscopo what medication with strong side effects women
I’m someone I think we all need an appropriate dose of fear
humility that what it is we do not losing money ERISA really hard
farming another human being how do we keep the few
educated in a compartment that is not to Waldorf
but not coming out for the day today action anime ever
training rifle for overwhelmed by fear and

00:30:15

iOS learn that when you are because it will happen sometimes it’s also ok
Akali can see you know what I can’t do this now could you stiffen for me I’m just
overcome by fear rather than faking it traffic many people trying to do
to pretend you’re not afraid I think people who pretend they’re not a feeling
become Cavalier become dangerous quest of being aware
having it on your radar what you know it’s too much
how to get help and how to help yourself find the right balance

00:30:50

parting patient I’m really hope that every doctor diet
the house that everything but I also you write a little bit of a peacock a defensive medicine
medicine about doctors who the burned by malpractice lawsuit
is the fear of that affect the way certain position will practice I think
physicians in realistically are afraid of if not practice
can destroy someone’s life and the likelihood into their
do they write Leah phrase outfield your surgery

00:31:25

very very high end of medicine
is one of the largest Wisconsin
what comes of that directly harm station Overlord attack
and the size of the cost is also the risks of East End
increase chance of finding an incidental finding something clinically mean
do more test to work that I could have more invasive testing
risk of America with a client to take patients with complex medical issues

00:32:00

location to seem like they’re type
mini few options
part of a coin pouch Dr Moshe Lita knockoffs
doctors being sued it’s like having a death in the family doctors
in the morning reading for the doctor the use to the doctor if I think I’ll be okay
okay I’m a doctor to be so comfortable investing
I don’t want to get burned

00:32:35

not getting fisted and make sure they cover themselves with plenty of fish
cat skin and blood test how often does that happen
burned by patient
will be sued some point and hens how far is a lawsuit goes
foods that settle out of court
heart of a dropped but for the piece that goes to trial
Condell stand for years and really at destruct lives on their own life

00:33:10

the other patients live off of quite insidious
doctors are country where my Fitness Pal
headache you know I’m pretty sure its nothing but a cat skin
self do that on c***
conch sleep when in another time another you
its not getting serious some Tylenol
realize that we do that sometimes in Alaska

00:33:45

because of actual mistakes just like anybody else doctors
600 tired or under a lot of stress
what is a big problem with a specially with interns in medical resident evil to get enough sleep
how does that affect how you function in clinical setting
that lack of sleep effects of phentermine reaction time
thinking of him in particular interesting because when your over tired but an
emergency comes up most of us can get to Sinnoh in the moment

00:34:20

great for that moment we were making complex
multifactor decisions which is really both of Medicine what’s hard to focus
things in your tired fatigue
little children is it a decrease as you emotional resilience little kids with
cranky and an adult tutu
but we have much whispers are if he was small things
that would normally bother you will now sick people off email coming from a nurse patient

00:34:55

is someone loses their cool and that’s one thing Escalade out of control
tonight having enough sleep it is a disaster it all around
trying many different things limiting hours at residence
can work complete answer
because you know have twice as much as he used to
used to have in there but its clear that a bare minimum people to get a good night of sleep
never won a doctor take care of me who has slept a reasonable amount of time

00:35:30

is the lack of sleep doctor get it different points in a career because
because of the way that schedule is regimented when your training
doctors
it it was religious schedule used to do in every third night overnight
you would never get enough sleep so we change for that model sore able to get
get more sleep little still not quitting think if we want but it’s clear that we don’t have enough
have enough doctors especially in Arizona primary care

00:36:05

general doctors appointment for general medical care
you’re out that you are the hospital fuel prices Tampa
AMPAC is a used to be any more patience to see things to deal with
I think it’s a combination of both of us
we’ve heard a lot lately about the increased demand for primary care doctors especially
say that in order to see a specialist in Muscat your primary care physician
doctors are working more and more hours in Seymour more patient

00:36:40

about how burnout is a growing problem can you tell me a little bit more about that I think burnout a
special in primary care the normal at enormous issue because as you lately 5th
primary care doctors pediatricians in an internist and family doctors
how to take everything in an eighth
the doctors medicine so often I get a patient at who sang by specialist
within the patient mention the problem
is the primary care doctor have to take everything you can it snow line drying or special

00:37:15

I draw my life the colon after that you know you go back to your primary doctor
which one of the doctor takes care of my home
my whole picture but sometimes it in the overwhelming do I have the same 1520 everyone
everyone else will have your 20 things that need to be dealt with
nose piercing with poverty you’re doing with insurance issues art
worst dressed with her family think that will come up all these things I want you to
is it and it can be a lot and many people are exhausted

00:37:50

us physically I’ve also seen in long for the
simplicity up with them quotes special special to just have to deal with one or
organ system in and nothing else how much paperwork
paperwork you have to do a sex bring out
exponentially like and give an example
electronic medical record system that we now have in with hospitals have
but one way the ministration can add on

00:38:25

new mandated by making more required fields you can
can’t close your visit to leave now address little things to freshen screening
pain scores education level adding more more things to do
do all important is valid but a number keeps going up
and you’ll have any more time and becomes very frustrating you want to focus on one thing but you
forced to do more paperwork on tour the patient has insurance problem
how many medications not covered by authorization who does that surprise

00:39:00

that’s a primary care doctor and so it’s everywhere you turn
more and more paperwork and most doctors
paperwork when you compare other health care
Canada what was paper work because there’s been really want sure
for the Hope Diamond worth now every picture of a different planet which plan covers what
what I can’t remember covers which medication is very hard to keep track
track racing images

00:39:35

hospitals are using computer technology I had a couple of appointment revenge
computer in the room I’ve been sitting on exam table and the doctor has acne
questions with his or her back to me and hasn’t typing in the computer
is it appropriate to ask yo can we talk and you can do that later
what you want to be understanding of the time the Decatur their b***
how are thing as a doctor I’m torn
pipedream my visit and allotted

00:40:10

us so I have to get through it to doctors in the end of an intern
aqua how do you know how to get fined for the first five minutes don’t write
just look at the patient get the initial part of autonomy
iContact people if you have a really intense 500
conversation and then you know
no I want to get down everything attorney do you mind if I write while you speak
the computer I ask for permission expensive

00:40:45

first part of a visit not writing stations are understanding
only certain number of hours in the day to do that but I think the doctor look up
look up 10 Things I Hate can we talk for 5 minutes first
without the computer is rude
and I would be there in salted if someone I will sing of my doctor I can look at me once directly
directly you give examples of doctors
making really big mistakes I mean mistakes that

00:41:20

people die what kind of food that can you hide from your patience
Gary Barlow away from my location
population is largely as an immigrant not English speaking population
ferry to see my writing
have you been very supportive really appreciate the honesty because they know
the mistakes happen to know nobody thinks that doesn’t happen
can I find the patients 80 100 would rather

00:41:55

honestly 1 oz worth let not hear about it at least my hear about it
Finnick and feel alright you know I can trust you because if you’ll be honest
about it then I ask for more worried about mistakes happen
never being sold mostly my patients are incredibly supportive because
because they know what’s happening in the not know about it how hard was it
hard was it to write about those honestly I mean it’s hard for anybody
what was the process like for you

00:42:30

can I roll a bout them but one of the ones
I want to know the second year resident I had a patient with severe diabetes and nearly comatose
things you do if you give them an insulin drip to control sugar
and when he was I turn off the trip
do you have to give a shot of long acting insulin before you turn off the
turn off the drip why would I want to do that I turned off my internets a teaching moment
Benton of course I was wrong I completely forgot the thing you’re supposed to do with giving an injection

00:43:05

of long acting insulin before you stop the trip back into a comatose
state and very quickly the senior resident found out and came down
yelling at me for the whole emergency
about my error with the most of my life
mightyman front of me
it took me twenty years to write about that because of the shame
and it made me think that if I hadn’t been so shady

00:43:40

maybe a Crip come forward to the patient and never told the patient that I made it
something wrong I put your life at risk
died and made you stay in hospital longer I will just wanted to run and hide
and so it’s really got me the lesson of trying to take the shaming
out of it to people can come forward with her
how is it in that thing to have your company chicken I mean
before you go on the air in radio in your life somebody makes a comment about your delivery

00:44:15

something is really unsettling to say okay now I’m going to have to do this
medicine that is there so much more pressure there it’s very hard for me
my compass with shake it for quite some time end
help with that is when I hear a supervisor a superior talk about their
about there at once for a service talk about their error
public forum and talks about how old was one of the hardest
life and having this very high a person talk about

00:44:50

how hard that moment was just see him still be a competent doctor
Dr still in charge for practicing it help me see that you can get through it and his admission
mission office on terror we still meeting for me
had me in in the product review process and that’s part of how we
we get through the others get through it and then there’s also talking to patients
old are in the more I like real I have
intubation who I advise him to to do a medical

00:45:25

getting a printable defibrillator and sing for horribly wrong
long to get back to you and his wife
and I feel so off of the vice
what is spoke to him and the process of talking with soap
helpful for him and for me and we were able to dissect the difference between
between true mistakes that I’ll come out difficult
Michael jagmin and it helps him that really helped me

00:46:00

help me I think I had spoken to him I would Harvard is terrible terrible killed
and he told me to eat my own kills and continue practicing medicine
entirely you play the cello
tell me about your pregnant
actually
seven years ago I was out
we are in Costa Rica in my 4 year old daughter was going to start violin

00:46:35

kindergarten in New York until we started lessons there any of the teacher how do you get it
get a kid to practice strong willed thinking she’s going to say sticker charts
Archer Eminem single parent practice OK
instrument overnight
fell in love song to my real life to a sabbatical
do I have no time but I found a wonderful teacher and
can get to the states had my lesson yesterday I was so exciting about that

00:47:10

about that when I was a medical student the learning curve
everyday learn more and more and more
come along in my profession of the doctor finds out at the end
funny button Worth federal waves and its not quite as SMS
putting music on the hill party and I find
I find it incredibly stimulating very joyful is awful way
oceans of Medicine become overwhelming the way to focus

00:47:45

focus on something different in music is very emotional
canopies by Brahms last few months which is very heavy and intense
the winter of moments the hospital Strasser sadness to be part
the part of this is incredibly emotional music
promotion just play itself out and get to a better spot
it doesn’t solve the problem I change the reality that allows it to smoothie
it seems like you can’t make an argumentative all doctors have

00:48:20

have the time to have a really great hobbies could keep them intellectually stimulating
little bit more control over their work life balance is better doctors
has anybody challenged people certainly have lice
still say on the side you know but I wish I had time to do my hobby
hobby farm Dr if we all had
outlet for a passion and a place to eat to build up on life I would like
look like I don’t think anyone is the answer

00:48:55

most of us find that it certainly help to have a place to have control
hold your life and a half an hour really in lightning
as far as understanding the perspective of being a doctor
people who go to medical school in are part of that world at some point
what is the takeaway for patient understands the doctor patient
patient connection is fundamental human 1 it’s not going to the
going to the car repair shop to get your carburetor traductor going to get your self taken care of this very

00:49:30

different for better or for worse
think that the human connection poisoning normous roll
how we get better and it’s also
just one moment in time you can have a long term relationship with your daughter
doctor so that there’s a chance to go back and see other at your other aspects of you
life by take a message is that on the ocean a part of everything
interaction a doctor patient interaction is no difference whether you

00:50:05

believe it or not emotions will be there like the underlying you a baseline in a bag
the bad and that we need to be aware of
it might be an end you could ask about that if you’re not comfortable
comfortable ask your doctor directly you can talk to the North after the practice pad Richard Dr Seaford
preoccupy Dora or not really paying attention baby
doctor when you really need to get a good feeling as a person if this doctor
Dr listen to you sees you as a person and its making a connection

00:50:40

Daniel thank you very much for letting me today very welcome thank you
I’m Lindsey moon and the sower on focus I talked with Dr Danielle she’s author of
father of several books about the world of Medicine her newest is called what doctors feel
how emotions affect the practice of medicine you can find out more about her
her and her buck on our website will.illinois.edu slash
flash focus where you can also find our free downloadable podcast we always welcome
f****** your feedback about the show ended love to hear from you find us on Facebook and Twitter app

00:51:15

focus 580 Jason crafters are technical director you’ve been listening to focus on
weekday mornings at 10 a.m.
thanks for joining us

We’ve all seen the caricature of the unfeeling, cold-hearted, bitter doctor on cable television. Gregory House, after all, is not an exactly a model for compassion. Danielle Ofri argues in her newest book, What Doctors Feel: How Emotions Affect the Practice of Medicine, that the idea that doctors don’t have feelings—or that they can ignore those feelings—negatively affects patient care. This hour on Focus, we'll relisten to Lindsey Moon talking with Dr. Ofri about why that caricature developed and how it affects the way doctors practice medicine.