The pitfalls of AI chatbots in customer service
Customer service is increasingly the domain of AI chatbots. What impact is this having on security and how are consumers engaging with this service?
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Customer service is increasingly the domain of AI chatbots. What impact is this having on security and how are consumers engaging with this service?
Once again, federal lawmakers are considering a nationwide ban on TikTok. To discuss what potential bans on TikTok could look like and what the thinking behind the ban is, we were joined by a professor of information technology.
Once again, federal lawmakers are considering a nationwide ban on TikTok. To discuss what potential bans on TikTok could look like and what the thinking behind the ban is, we were joined by a professor of information technology.
More than four billion private records were exposed by data breaches in the first half of 2019. Illinois residents have seen their fair share of information compromises. In July, the state received a share of the Equifax settlement.
The number of jobs in cybersecurity is growing. But while many companies say they need more workers, job applicants say they're having a hard time getting hired.
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