The pitfalls of AI chatbots in customer service
Customer service is increasingly the domain of AI chatbots. What impact is this having on security and how are consumers engaging with this service?
Illinois Public Media News
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Meet Democratic candidate for Lieutenant Governor Christian Mitchell
Christian Mitchell served three terms in the Illinois House and four years as Deputy Governor. Now he’s Governor Pritzker’s running mate in the November elections.
Do self-driving cars have a future in Illinois?
Self-driving cars were once a vision of the future. Now, the company Waymo is hoping to put its autonomous rideshares on the streets of Illinois. A panel of experts weigh in on what's happening with self-driving cars in the state, how they work, and why some people have concerns with the technology.
‘Forgotten Souls’ tells the stories of missing Tuskegee Airmen
Roughly 1,000 Black men were trained in Tuskegee, Alabama to serve as Army aviators in World War II. Nearly 100 were killed — and of those, 27 went missing. Most were never recovered, leaving a trail of unresolved grief that would haunt their families for decades.
Their stories are the subject of a new book called “Forgotten Souls: The Search for the Lost Tuskegee Airmen" by Cheryl Whitlow Thompson. An award-winning investigative journalist, Thompson is currently a reporter and editor at NPR. She's also a native of Chicago and earned two degrees from the University of Illinois Urbana-Champaign.
Belleville farm welcomes spring with tulip festival
Spring has officially begun. At Eckert’s Farm in Belleville, visitors can find an upcoming season dedicated to the colorful flower, check out the Tulip Trail and enjoy a stroll along through thousands of different pigments of tulips.
